Meet Our Team
Kirk Demeter, President
Hometown: Kirkland, WA
Favorite South Pacific Destination: I love them all! But I truly enjoy the Kimberley region of Western Australia, for the remoteness and sheer beauty of the place. You truly feel like you are on an adventure in this part of the world.
Favorite Food: Mexican, which unfortunately they don’t do so well in Australia and New Zealand (or, for that matter, Washington state)
Favorite Wine: Grant Burge “Meshach” Shiraz
Favorite Music: Alternative (be it alternative rock or alternative country); current faves are Ryan Adams, Brandi Carlile, Vampire Weekend, Kathleen Edwards, Neko Case and U2.
Best Kept South Pacific Secret: That golfing on the Mornington Peninsula is unbelievably good, that being hidden away at Southern Ocean Lodge on Kangaroo Island is paradise, and that getting off the beaten path in New Zealand will never disappoint, because the scenery is always amazing and the people always wonderful.
Travel Tip: Look into Premium Economy on the flights to Australia and New Zealand; the service on the carriers is great, and with some of the prices being so reasonable, it will make your trip much more enjoyable for not a lot of extra money.
Anna Crispin, Reservations & Operations Manager
Hometown: Hobart, Tasmania
Favorite South Pacific Destination: Tasmania of course! This unique island has something for everyone - beautiful beaches, amazing scenery, diverse wildlife and a cosmopolitan city.
Favorite Food: Definitely Thai. Although nothing beats fresh fish and chips from the fish punts on Hobart Wharf.
Favorite Wine: New Zealand Sauvignon Blanc - nothing else comes close!
Favorite Music: A bit of everything but particularly like U2, and Aussie band Powderfinger.
Best Kept South Pacific Secret: Bruny Island, located just a 45 minute drive and 30 minute ferry ride south of Hobart. I grew up right near here and truly believe that it has some of the most stunning scenery and wildlife in Tasmania.
Travel Tip: Try to fit some leisure time into your vacation, to give yourself time to absorb everything. Oh and pack everything that makes you happy, even if it includes 5 pairs of shoes!
Allison Hogan, Destination Specialist
Hometown: Alstonville, Nr Ballina/Byron Bay, Northern NSW, Australia.
Favorite South Pacific Destination: Fiji and Tahiti are wonderful.
Favorite Food: King Prawns fresh off the trawler in Ballina with a Bundaberg Rum and Coke.
Favorite Wine: NZ Sauvignon blanc.
Favorite Music: Soft Rock
Best Kept South Pacific Secret: It’s only an overnight flight away!
Travel Tip: Pack half what you think you need.
Chris Mead, Destination Specialist
Hometown: Melbourne, Australia. More and more cosmopolitan and international every time I return, love it!
Favorite South Pacific Destination: Great Ocean Road Lorne, could look at that ocean all day.
Favorite Food: Anything my mum cooks, especially a roast, lamb shank and braised short ribs.
Favorite Wine: Any drop from Western Australia. Any Molly Dooker wine from Australia. Hawkes Bay, NZ Sav blanc, and Pinot noir from Central Otago NZ. Spanish Rioja’s. Can’t beat a good Bordeaux. Not shy on grabbing a straw for a Napa Valley Cabernet.
Favorite Music: oh boy, another buffet here. Frank Sinatra, Shirley Bassy, Etta James, U2, Eskimo Joe, Sting, Duran Duran, Toni Childs, Rush, Pink Floyd, Jeff Buckley oh and I’d better say my hubby’s band, The Silence.
Best Kept South Pacific Secret: Queenstown, New Zealand. A mini Switzerland without the price tag. People, adventure, food, wine, beer and scenery all makes you want to stay forever. A must do is a helicopter tour here, no matter what your budget, it will be the pinnacle of your trip!
Travel Tip: Don’t sweat the small things, after-all you are on holiday, absorb and relax
Kate Lawry, Destination Specialist
Hometown: Stone, Nr Berkeley, Gloucestershire, England
Favorite South Pacific Destination: New Zealand of course!
Favorite Food: Mexican – tacos in particular smothered in guacamole!
Favorite Wine: a nice New Zealand Sav Blanc!
Favorite Music: Coldplay and I think Philip Philips from American Idol is going to be a star – he is awesome!
Best Kept South Pacific Secret: BBQ in my back yard overlooking Mt Maunganui – whose coming?
Travel Tip: Always stay longer than you think you should – you will be glad you did!
Kim Faucette, Destination Specialist
Hometown: San Diego
Favorite South Pacific Destination: My two favorite destinations are Fiji & Darwin/Top End. I think Fiji is the most romantic place on earth and the people are so incredibly hospitable and nice, it makes me smile whenever I think of them. I fell in love with Darwin and the National Parks because the landscape is so diverse and the wildlife is plentiful.
Favorite Food: King crab legs most definitely. Dipped in some browned butter, they just melt in your mouth! I also love chocolate and definitely prefer the treats from Australia & New Zealand.
Favorite Wine: New Zealand Sauvignon Blanc.
Favorite Music: R&B, Pop, Top 40, Rock, Jazz, Motown
Best Kept South Pacific Secret: Wolgan Valley, it may be a trek to get there but it’s absolutely stunning and worth staying a few nights. Iron Bar in Port Douglas, a great hangout with the locals.
Travel Tip: Try to fit in something you wouldn’t normally do. It’ll make your trip that much more special & memorable.
Malcolm Muir, Destination Specialist
Hometown: Brisbane, Australia
Favorite South Pacific Destination: Uluru (Ayers Rock)
Favorite Food: Pumpkin & Beetroot
Favorite Wine: Anything white from the Hunter Valley Regions (Semillions etc).
Favorite Music: Trance & Progressive
Best Kept South Pacific Secret: If I told you, it wouldn’t be a secret!
Travel Tip: Always make the time to stop, relax and enjoy a quiet moment somewhere, you will never regret those few minutes of peace & quiet, you will look back and always remember that as a moment of bliss.
Melodie Webster, Destination Specialist
Hometown: Monmouth, Oregon
Favorite South Pacific Destination: Sydney, best city I’ve ever been to and I’ve been to a lot!
Favorite Food: Mexican
Favorite Wine: Cabernet Savignon
Favorite Music: Almost everything
Best Kept South Pacific Secret: I can’t tell you…I’m good at keeping secrets!
Sue-Ann Hime, Destination Specialist
Hometown: Mmmm.. have not lived in Australia for 17 years. Used to live in Dimbulah; parents live in Gympie, I grew up in Yeppoon. A true Queenslander through and through.
Favorite South Pacific Destination: Queensland
Favorite Food: Seafood
Favorite Wine: Something Australian. Jacob’s Creek Reserve Shiraz
Favorite Music: Alternative
Best Kept South Pacific Secret: Lord Howe Island
Travel Tip: Always take a small towel on the plane- much nicer than having to wipe your face with the paper towels.
Tammy Lindsey, Destination Specialist
Hometown: Ventura CA
Favorite South Pacific Destination: This is a hard one as I have favorites in Australia, New Zealand and the Islands. If I had to pick, I would say Vanuatu. This island destination is untouched, raw, adventurous, but offers 5 star cuisine and some truly elegant properties that were a delightful surprise. Standing at the edge of a live volcano made me question my sanity! It was a once in a life time experience I would not trade! Vanuatu has great diving, culture, history and hikes. Many of the tribes still survive as they have for centuries and to see this first hand was incredible. There was also plenty of beautiful beaches to explore and relax upon, so the overall island experience was exceptional! This is a great stop over from Australia, Fiji, or a sole destination selection.
Favorite Food: Thai Food
Favorite Wine: Pinot Noir and Merlots from Australia & New Zealand.
Favorite Music: Zen (when I need relation), Dance (when I am ready to work out), and current pop/rock.
Best Kept South Pacific Treatment: Lake Wanaka in New Zealand. This is where the locals go to vacation and it’s absolutely stunning and untouched. Great place for a hike, bike ride, or picnic by the lakeside.
Travel Tip: Don’t visit too many destinations in one trip. Take time, and the extra nights, to truly enjoy the surroundings and take it all in. Australia and New Zealand are large countries, so focus on a region and indulge in the experiences of that one region. You can honestly get a great feel for a country by doing this as you meet the local people, explore family owned cafes & restaurants, and become emerged in the culture and lifestyle. Resist the urge to see it all! The South Pacific is a great destination to return to year after year
Teresa Ferrari, Destination Specialist
Hometown: Coeur d ‘Alene Idaho
Favorite South Pacific Destination: The Whitsunday Islands Australia
Favorite Food: Stuffed zuchinni blossoms out of my garden and a good steak
Favorite Wine: Anything Chardonney
Favorite Music: Pink Floyd and The Eagles
Best Kept South Pacific Secret: The Cook Islands
Travel Tip: Get out and meet the locals
Tiffany Martinez, Destination Specialist
Hometown: Saint Helens, OR
Favorite South Pacific Destination: Fiji
Favorite Food: Spaghetti
Favorite Wine: Moscato
Favorite Music: Country
Best Kept South Pacific Secret: Castaway Island
Travel Tip: Always take a universal outlet, for all your connections, that works in every country, one time while in New Zealand I melted my straightener.
Melanie Brown, Administrative Assistant
Hometown: Rancho Palos Verdes, California
Favorite South Pacific Destination: Well, I have not been to the South Pacific as of yet, but I’ve always wanted to travel to Australia and New Zealand. Although, after working at DUA and learning about all the different destinations, I don’t know how anyone can even chose! I guess that’s why we have our destination specialists to cater to the perfect trip you’re looking for.
Favorite Food: Sushi and Mediterranean food
Favorite Wine: I trying different wines. I’m a fan of reds. My favorite is probably a good Cabernet Sauvignon.
Favorite Music: I like a lot of different genres, especially country music. I really love anything you can dance to! Oh, and add Christmas music to that list. I can listen to Christmas music all year round!
Best Kept South Pacific Secret: It’s a secret, I can’t tell! But really, since I’ve never been as of yet, I can’t wait to find out! Stay tuned.
Travel Tip: Be prepared as much as you can and enjoy every moment.
Clare Sadler, Online Marketing Manager
Hometown: Sydney, Australia
Favorite South Pacific Destination: Has to be Sydney – such a beautiful, friendly, fun city.
Favorite Food: Watermelon and Thai food (But not together)
Favorite Wine: Has to be some Sauvignon Blanc from the Marlborough region of NZ.
Favorite Music: I have a slight music obsession – love to see live music whether it be a small club or a massive venue. My most favorite band ever though is Toad The Wet Sprocket.
Best Kept South Pacific Secret: With so many amazing destinations in the South Pacific some of the lesser known places are easy to overlook. My new obsession I think is the Cook Islands.
Travel Tip: Don’t over commit yourself, make sure there is time to put down the map and just wander the destination you are in and see it from the locals view.
Jeff Adam, Director of Sales
Hometown: Adelaide, South Australia
Favorite South Pacific Destination: I honestly can’t answer that! Each South Pacific destination has its own intrinsic allure and all need to be enjoyed in one’s lifetime.
Favorite Food: You can’t go past an Aussie seafood platter with dripping with tiger prawns that are like shrimp on steroids and a mountain of Morton Bay Bugs that just melt in your mouth, washed down with a Hunter Valley Chardonnay at the Restaurants of the Rock on Sydney Harbor.
Favorite Wine: OK my absolute all-time favorite is a Grange Hermitage and as Australia’s best red wine for the last 50 years it comes at a price, but it’s worth every cent. I am sure they were referring to Grange when the phrase was coined “it’s like drinking liquid velvet”.
Favorite Music: I have a wide array of favorites but the artist that made a major impact in my formative years was Jimmy Barnes and Cold Chisel.
Best Kept South Pacific Secret: Il de Pins or Isle of Pines in New Caledonia. Picture this…lagoons like Bora Bora with mushroom like protrusions of bleached white coral that have strange finger like pine trees that are 3ft wide and 50ft high on top. So I’m in a native sailing boat called a Pirogue and we pull up to a sugar white sand beach and I set out to explore the islands interior where I come across a stream of salt water lined with a rainbow of coral which I follow until it meets the ocean where there is a French couple eating crayfish (lobster) and drinking beer called Number One. So I join them sipping beer, eating crayfish and watching a lone fisherman cast his net for baitfish, when we I ask my French friends how long they have been sailing the world to which they say…twenty five years! Yes that was a good day but can you imagine doing it for a lifetime!
Travel Tip: Don’t rush your vacation in the South Pacific, take your time, listen to the locals and learn from them, mix and mingle as much as you can and immerse yourself in the culture. For while the physical beauty of traveling Down Under is alluring, the Answer to truly fulfilling vacation lies in the hands and the hearts of the locals who will leave you yearning for more.
Linda Furber, Marketing Director
Hometown: Toowoomba - and then all over the place after that!
Favorite South Pacific Destination: The Cook Islands - the people are friendly, the beaches are great and the lagoon is breath-taking.
Favorite Food: My mums’ Roast Pork and Vegies, Lambs Fry & Bacon and Red Rooster
Favorite Wine: Malbec for winter, Sauvignon Blanc for summer - and Jim Beam year round!
Favorite Music: Anything from the 80’s, Nickelback, some Country, Classic Rock
Travel Tip: Always have some local currency on you when you land in a new country; we can never guarantee warm sunny days - so be prepared for anything and unlock your cell phone so when you travel to other countries, you can buy a local pre-paid simcard - saves a lot of time and money!
Loran Sullivan, Marketing Assistant
800-889-1464 x 201
Hometown: Great Falls, MT
Favorite South Pacific Destination: The top of the Sydney Harbour Bridge.
Favorite Food: Anything Italian
Favorite Wine: White wine
Favorite Music: Non-twang Country and Pop
Best Kept South Pacific Secret: Palm Cove is a great base for your Tropical North Queensland travel. The boutique beach village feel is great for relaxing and alfresco dining and you are still close enough to all the top attractions of Cairns.
Travel Tip: Plan activities before you leave but also allow time in your schedule to explore.
Margot Windenburg, Inside Sales Executive
Hometown: Torrance, California
Favorite South Pacific Destination: Fiji
Favorite Food: Cheese. I love cheese, if I could have a diet that consisted of only cheese, I would be ok with that.
Favorite Wine: Washington State Cabernet Sauvignon’, a good Shiraz from the Barossa and for white’s New Zealand Sauvignon Blanc’s are the best.
Favorite Music: Anyone who knows me knows that U2 is my all time favorite, but I like a wide variety, some of my other faves would be Radiohead, Coldplay, Black Rebel Motorcycle Club, The Smiths, REM, Black Eyed Peas, Lady Gaga & if you want to know a weird secret about me I LOVE Dean Martin.
Best Kept South Pacific Secret: Vanuatu, the people and culture are beautiful.
Travel Tip: Bring at least 4 pairs of shoes, a bathing suit and a nail file. You will use all of them.
Matt Greenham, Business Development Manager
Hometown: Perth, Western Australia
Favorite South Pacific Destination: Airlie Beach & the Whitsunday Islands
Favorite Food: Seafood, Mangos & Black Forest Cake
Favorite Wine: Margaret River region, Western Australia. Amberley Chenin Blanc
Favorite Music: I mainly listen to music when I run, so whatever keeps me entertained on the day.
Best Kept South Pacific Secret: Fraser Island, Queensland. Lakes, rainforest and a beach highway. Great spot.
Travel Tip: In the south pacific, allow time in a vacation for a few days of ocean, sand and salty air – relax.
Jan Hauer, Colorado & Utah Sales
Hometown: Originally from Minneapolis, Minnesota, I now call Denver and the magnificent Colorado Rockies home.
Favorite South Pacific Destination: Australia, as this is a country that offers such incredible variety. Whether experiencing the myriad activities in and around Sydney - active or cultural, scuba diving on the Great Barrier Reef or getting up close and personal with the unique wildlife, this is one extraordinary destination. There is truly something for everyone.
Favorite Food: Seafood, especially in bouillabaisse, paella, or a lovely soupe de poisson with a dollop of rouille!
Favorite Wine: Tough question, as there are so many great choices from around the world. Pinot noir, however, captivates me the most and is the wine I prefer when curling up with a good book.
Favorite Music: Classical music touches me in a very special way, and it's the music I listen to most - followed by jazz and funk.
Best Kept South Pacific Secret: Ningaloo Reef, a beautiful 200-mile long reef near Exmouth in Western Australia. While remote, this stretch of the Indian Ocean is pristine and offers scuba diving, snorkeling with sea turtles, and the amazing experience of swimming with whale sharks. With Perth to the south, this part of Australia is worth the extra time traveling west.
Travel Tip: Keep a pack of wet cleansing tissues on hand at all times - for keeping germs at bay, cleaning fingers after eating, and for make-up removal on longer trips. My favorites are green tea tissues by Cala. And don't forget Ear Planes, the funky little ear plugs that will help on landings in the event you develop a sinus infection or congestion en route.
Karen Trecartin, Southern California Sales
Hometown: Coronado CA
Favorite South Pacific Destination: New Zealand’s South Island
Favorite Food: Mexican
Favorite Wine: Sauvignon Blanc from the Marlborough, New Zealand region
Favorite Music: Classic 60's 70's 80's
Best Kept South Pacific Secret: Hunter Valley and Tasmania
Travel Tip: Fill out the DUA packing form as you pack, keep it with your passport, and if your luggage does not arrive, you have a list of everything in your suitcase to give to the airline
Larry Covell, Pacific Northwest Sales
Favorite South Pacific Destination: Queenstown and Palm Cove
Favorite Food: Hokey Pokie ice cream & meat pies and of course a nice glass of Aussie Shiraz
Favorite Wine: Any Aussie wine will do and a cold VB
Favorite Music: AC/DC
Best Kept South Pacific Secret: Thala Beach Lodge in Port Douglas and the Whitsunday Islands
Travel Tip: Get off the beaten path and explore. Try staying in a Bed & Breakfast - you will love it!
Anita Lan, Ticketing Manager
Favorite South Pacific Destination: New Zealand
Favorite Food: Taiwanese snacks - pancakes, spring rolls & Dan-Bin
Favorite Wine: Taiwanese Beer formerly Takasago Beer
Favorite Music: Alternative & Taiwanese
Best Kept South Pacific Secret: The food and the friendly people!
Travel Tip: Book early so you have a choice of airfares and seats on the plane!
Carolyn Okamura, Reservation Support
Hometown: Melbourne, Australia
Favorite South Pacific Destination: Port Douglas, Tropical North Queensland. This is such an idyllic and picturesque cove tucked away amongst the Rainforest and the Great Barrier Reef. Although it is often a popular holiday destination, it remains unspoilt and pristine.
Favorite Food: I am a self confessed foodie, so I have too many favorites to list! Having said that though, I absolutely love Thai cuisine. And there is always room for a McDonalds chocolate Sundae…no matter what time of day it is!
Favorite Wine: ‘Brown Brothers’ Merlot - it never fails to impress and it’s from Victoria!
Favorite Music: My taste in music is much like my taste in art (and food) a mix of this and that.
Best Kept South Pacific Secret: The Yarra Valley, outside of Melbourne. This wine region of Victoria is a treasure trove of wineries, dairy farms, restaurants and cafes. The Valley boasts some of the freshest produce, the most delicious wines and cheeses that you will find, and is set amongst a landscape that will take your breath away.
Travel Tip: Don’t forget a small towel and a spare pair of socks in your carry on bag - they will make the world of difference!
Elicia Edwards, Product Coordinator
Hometown: Duvall Washington
Favorite South Pacific Destination: My favorite destination is New Zealand. It has some of the most incredible scenery that I have ever seen.
Favorite Food: I love food and enjoy trying new things! My favorite would probably be Italian.
Favorite Wine: There are not many wines that I do not enjoy! But my favorite is a red blend from the lake Chelan area.
Favorite Music: I like a lot of different types of music but I mostly listen to Country.
Best Kept South Pacific Secret: I found Freycinet to be stunning with the white sand, red colored rocks and turquoise water!
Georgia Beitzel, Document Support
Hometown: LaConner, Washington
Favorite South Pacific Destination: I have always dreamed of going to the South Pacific, but have never been. However learning so much here at Down Under Answers, my next big vacation of course will be to Australia. Now if I could pin point where. So many things to do, so many places to go?
Favorite Food: Mexican food for sure. Love authentic!
Favorite Wine: I pretty much like any white wine, but give me a cold beer is good also.
Favorite Music: Really any kind of music, as long as it’s not hard rock!
Best Kept South Pacific Secret: Then it would not be a secret!
Travel Tip: Don’t try and do too many things in one trip, relax and enjoy. Which means you have to go again to see and do something new.
Karla Ostlund, Documents Manager
Hometown: Miami, Florida.
Favorite South Pacific Destination: Kangaroo Island, South Australia or Queenstown, New Zealand.
Favorite Food: I love all food so it’s hard to pick a favorite. Sue-Ann’s sausage rolls are right up at the top though!
Favorite Wine: Any South Australian red wine
Favorite Music: Alternative Pop/Rock
Best Kept South Pacific Secret: Palm Cove – It’s quiet and secluded with a beautiful beach and no crowds.
Travel Tip: Take your time and not to try to do it all in one trip.
Susan Alsbury, Reservations Support
Favorite South Pacific Destination: Grampians National Park is one of my favourite spots. You can pitch a tent in the bush or find a nice little cottage surrounded by beautiful scenery. The hiking is amazing and the views at the top are spectacular. You can find kangaroos grazing in the fields or koalas hidden in the trees, but you can’t beat the rainbow lorikeets who are friendly and hungry and love to join you for a meal. Halls Gap also is famed with having the best Vanilla slice in Australia, and I can attest to that.
Favorite Food: Roast Lamb with mint sauce and gravy, served with roast pumpkin, carrots, parsnip and sweet potato.
Favorite Wine: Would prefer a cold Cascade Lite, but would not turn down a Mclaren Vale Merlot.
Favorite Music: Alternative Love fast music with lots of horns. The Cat Empire are one of my favs!
Best Kept South Pacific Secret: Bega Cheese Factory in Bega, NSW. King Island in Tasmania may have a reputation for making the best gourmet cheeses in Australia, but you can’t beat Bega for a good honest Aussie cheddar. Don’t forget to take the tour.
Travel Tip: Don’t take things too seriously. Just go with the flow and you may be surprised where you end up.
John Fray, Accounts Executive
Hometown: Shoreline, WA
Favorite Food: Lobster
Favorite Drink: Chocolate milk shake
Favorite Music: Beach Boys
Travel Tip: Start with a full tank of gas
Martin Moore, Chief Financial Officer
Hometown: Christchurch, New Zealand.
Favorite South Pacific Destination: Hard to choose but if I was forced to I would say the Marlborough Sounds in New Zealand. Unbelievable beauty but a relatively short distance to town.
Favorite Food: Lamb salad, with fresh New Zealand produce, lamb medium-rare. And I must put a word in for Vogel’s Bread.
Favorite Wine: Pinot Noir from Rippon Winery, Central Otago, New Zealand.
Favorite Music: Popular Rock. Favorite musicians are Beatles, Bowie, U2, Neil Young, Mutton Birds, Split Enz, Finn Brothers.
Best Kept South Pacific Secret: That travel to and from Australia/New Zealand and the USA is not the arduous journey that many think it is. Those that say it are the ones that haven’t been! Both ways are “red-eyes” meaning most of the time is spent asleep, and although there is a day difference the time difference is minimal so acclimating to local time is a synch. And the service while in the air – the best in the world.
Travel Tip: Take the guided tour if it is an option. Always worthwhile, this ensures you won’t miss anything, and the stories that come with any attraction are sometimes more interesting than the attraction itself!
Whitney Palmer, Accounting Manager
Hometown: Issaquah WA
Favorite South Pacific Destination: Cradle Mountain, Tasmania
Favorite Food: Italian food
Favorite Wine: Malbec
Favorite Music: Latin
Best Kept South Pacific Secret: Looking forward to discovering the cultures and traditions of the South Pacific Islands.
Travel Tip: Always be prepared for bad weather!