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2009 News Archives

December 28, 2009

In This Season of Giving, DUA gave the Gift of Travel Down Under

SEATTLE, WA:  December 28, 2009 – Seattle wholesaler, Down Under Answers proves that tourism to Australia is not only affordable but in high demand as the “I Love Aussie Campaign” closes with a 56% passenger increase to Australia over last year.  The unbeatable value of the campaign and uncomplicated packages were aimed at first time visitors to Australia. Packages included four nights in three different regions within Australia, airfare on V Australia from Los Angeles, and all flights within Australia, from $1,299 per person, based on double occupancy.  With savings like these it seems the recession is still affording travelers their once in a lifetime dreams. 

President of Down Under Answers Kirk Demeter states “Australia offers a high satisfaction rate for travelers and the ‘I Love Aussie’ campaign helped to showcase that Australia offers unbelievable value.” These sentiments were echoed by Vito Anzelmi, Regional Director for V Australia - “We are delighted with the success of Down Under Answers’ ‘I Love Aussie’ campaign.  Both teams did an outstanding job of coordinating some fabulous itineraries which the traveling public were clearly compelled to purchase.”

These packages have sparked a new way of traveling by offering simplified vacations to once in a lifetime destinations that make traveling down under a more than once in a lifetime destination.

Based in Seattle, Down Under Answers is the leading travel wholesaler to the South Pacific. Specializing in personalized itineraries and authentic local experiences in each destination, Down Under Answers leads travelers to Eco resorts in World Heritage-listed areas, off-the-beaten path tours with experienced guides—from Sydney’s resplendent harbor to the outback, and the Great Barrier Reef. The Down Under Answers team of destination specialists, either hails from Australia, or has traveled extensively throughout the country. Down Under Answers caters to every traveler and offers unbeatable prices and tailor-made customization through Aussie specialist travel professionals. 

December 22, 2009

APT Offer Discounts on all 2010 Tours

APT have announced reductions of up to 10% on several escorted tours in New Zealand & Australia for 2010. Any new bookings received before January 31, 2010 qualify for the savings.  For more information of tours and discounts, please click here.

December 01, 2009

Sonaisali Island Resort offers FREE Wedding Packages

For couples wishing to get married between now and 15th June 2010 Sonaisali Island Resort has just released a package where they could get their wedding for FREE! 

Guests who book 5 rooms or more, with a minimum 5 night stay, between now and 15th June 2010 will receive a Wedding Package FREE.
Guests who book 10 rooms ore more, with a minimum 10 night stay, between now and 15th June 2010 will receive the Standard Deluxe Wedding Package FREE.

Sonaisali Island’s Managing Director Aaron McGrath says “This is a new and exciting initiative that we are rolling out in all markets.  There isn’t a better place in the world to get married than at Sonaisali Island Resort, and this amazing offer is our way of making it possible for everyone to have the opportunity to do so”.

4½ Star Sonaisali Island Resort is a true island escape, a small green dot in the beautiful South Pacific Ocean – yet the world you’ve left behind is only a 3 minute boat ride across the lagoon from the Main Island and 25mins drive from Nadi International Airport.

October 29, 2009

Tahiti Announces Legal Wedding Ceremony

**** Ia Orana ! You have all heard about it and were waiting for the details! Today, it is our greatest pleasure to inform you that Tahiti Nui Travel is now able to organize Legal Wedding Ceremonies in Tahiti and Her Islands for American Citizens.

Our team, led by its lawyers, has been following very closely the process of the implementation of this “long-waited” law; and after months of patience, we are happy to announce you the great news. We can only rejoice in this announcement as its effects will be mostly beneficial not only to our destination, but also to our respective businesses. Indeed, Americans will “finally” be able to get married here… or renew their vows – and to ensure the success of such an event, Tahiti Nui Travel is also proud to inform you of the creation of “Tahiti Wedding Planner”, a new division designed to provide you with the necessary services required for the occasion ! Please do not hesitate to contact our services for all conditions and rates on the organization of a legal wedding ceremony and our special Tahiti Wedding Packages in Tahiti, Moorea and Bora Bora. Call Down Under Answers to make your Tahitian Wedding Ceremony plans.

October 27, 2009

Deal Alert - Free Three-Day Attractions Pass

Until December 31, 2009,  North Americans will receive a free, three-day See Tasmania Smartvisit Card, when purchasing the Down Under Answers Highlights of Tasmania package for travel through June 30, 2010. Travelers can save as much as US$772 taking advantage of this promotion.

From $839 per person, double occupancy, over five nights truly experience Tasmania, by taking in the iconic Cradle Mountain Lake St. Clair National Park, the historic colonial ruins of Port Arthur and the surprisingly cosmopolitan Hobart.  Paired with the See Tasmania Smartvisit Card, this package provides the flexibility to explore Australia’s Natural State.  The package includes:

• Two nights at Cradle Mountain Lodge in Tasmania’s highlands
• Two nights on Hobart’s waterfront at Somerset on Salamanca
• One night adjacent to the Port Arthur Historic Site at Stewarts Bay Lodge
• Five-day compact automatic car hire

Package is ground-only. International and domestic flights can be purchased at an additional cost through Down Under Answers.  Taxes not included. Visit http://www.duatravel.com/tasmania  for more information or contact Down Under Answers at (800) 788-6685.

Valued at US$132,  the See Tasmania Smartvisit Card provides a saving up to US$640 on admission to 60+ of Tasmania’s best experiences, providing value for money and the convenience of inclusive admission. Kayak the Derwent River with Hobart Paddle, walk through the temperate rainforest canopy at Tahune Airwalk or come face-to-face with a Tasmania Devil at Trowunna Wildlife Park. Paired with a 128-page guidebook, the Card makes it easy to explore Tasmania and discover the island’s best kept secrets. A limited number of See Tasmania Smartvisit Cards are available. http://www.seetasmaniacard.com. 

North Americans interested in receiving a FREE Tasmania Holiday Planner to learn more about Tasmania, can e-mail .(JavaScript must be enabled to view this email address). For additional information on travel to Tasmania, visit http://www.DiscoverTasmania.com or contact your travel planner to book your vacation.

 

October 27, 2009

Voyages Welcomes New Dawn on Uluru Experience

Visitors to Australia’s Red Centre are set to see a new side of the rock with the official opening of Talingru Nyakunytjaku, the new sunrise viewing area at Uluru.

Talinguru Nyakunytjaku, which in the local Aboriginal Pitjantjatjara language means “place to look from the sand dune”, was unveiled on October 8th and will give the 300,000 visitors a year who come to Uluru a new perspective on viewing this Australian tourism icon.

At a cost of AUD$21m/USD$19m (funded by Australia’s Federal Government),  the platform has been landscaped into the sand dunes and offers panoramic views over the desert oaks to both Uluru and Kata Tjuta, on a clear day. 

Just under 2 miles from Uluru,  Talinguru Nyakunytjaku also features traditional shade shelters or wiltjas,  one mile of walking tracks and raised pathways, interpretation of the Aboriginal landscape and stories, and an area that can potentially be used for outdoor performances or concerts. 

It is expected to welcome some 3,000 visitors every year, an increase on the 1,200 people that used the previous dawn viewing area.  The new area is supported by a 6.8-mile scenic road around Uluru, as well as a new coach area, car park and toilet amenities. 

On a clear day,  the platform will offer views of Kata Tjuta,  also known as Mount Olga; another rock formation located some 16 miles away. 

Anna Guillan, Voyages Hotels & Resorts Executive General Manager Sales & Marketing, said “Uluru-Kata Tjuta National Park is a World Heritage-listed destination and this new world-class viewing area will provide even greater enjoyment for our guests looking for new experiences.” 

“Not only will it provide guests with great views of both Uluru and Kata Tjuta, it will offer fantastic photographic opportunities for both amateur and professional photographers.” 

Standing about 2 miles from the rock, the new area allows visitors to take in the southeastern face of Uluru without revealing any sacred sites. 

This viewing area – which is the largest infrastructure investment ever in Uluru-Kata Tjuta National Park – was opened by Environment Minister Peter Garrett during a dawn ceremony of traditional dance (inma). “I see this as a springboard for a whole range of new visitor experiences, opening up new opportunities for Indigenous and tourism businesses, ”said Garrett. 

Visitors traveling to view the new side of Uluru can stay in a wide range of accommodation at nearby Voyages Ayers Rock Resort, from the AUD$19/USD$17-night campground, to the luxurious Sails in the Desert Hotel and the safari-chic Longitude 131°, the epitome of luxurious camping. 

More than 65 tours are available for visitors to Uluru Kata Tjuta National Park, including the Desert Awakenings 4WD tour and the award-winning Sounds of Silence dining experience, with the viewing platform providing visitors and groups with even more reason to visit this Red Centre icon. 

October 26, 2009

Additional Information Now by Department of Homeland Security.

Important requirements for passengers traveling on all flights operating to, from, within or over the United States from 31 October 2009.

The Department of Homeland Security (DHS) has developed the Secure Flight program to enhance the security of domestic and international commercial travel through watch list matching.  As a result of the new rules, all international airlines will be required to collect Secure Flight Passenger Data and transmit it to the USA’s Transportation Security Administration (TSA, which is a division of the DHS) in advance of travel.
Effective 31 October 2009, Airlines will require all travel agents to enter the following information into the passengers’ bookings: 

• Full Name as it appears on the passenger’s passport
• Date of Birth
• Gender
• Redress Number (if available)

(A redress number is a unique number that may have been issued to the passenger by the TSA on request by the passenger)

The purpose of providing this above information in advance is to reduce the number of passengers misidentified as a match to the watch list. Through the current screening requirements, data is collected at departure. The new rules will require the agent to obtain the information and enter it into the PNR at the time of booking.

Reservations will not need the passport number, place of issue, nationality or expiration date information for their reservations/ticketing.  For the near future

October 15, 2009

Special 12-night packages to iconic destinations make a trip to Australia.

Down Under Answers and their travel partners provides hassle free Australia dream vacations.

(SEATTLE, WA; October 15, 2009)—Award-winning travel wholesaler Down Under Answers launches an exciting new campaign, “I Love Aussie,” with exclusive package pricing and unbeatable value aimed at travelers who have always wanted to visit Australia, and have been looking for the right moment.  The premise of the campaign is to offer uncomplicated packages to Australia’s iconic destinations.  Packages include four nights in three different regions within Australia, airfare on V Australia from Los Angeles, and all flights within Australia, from $1,299 per person, based on double occupancy.
Offered in partnership with V Australia, Tourism New South Wales, South Australia Tourism Commission and Tourism Queensland, the “I Love Aussie” campaign is valid for sale until December 10, 2009, with travel to be completed by March 31, 2010. 
President and Owner of Down Under Answers, Kirk Demeter, comments: “Australia is high on the list of places to visit one day. These special easy-to-book packages just make it simpler to plan that vacation now. We found there was a need for simple packages, simple pricing, and great value!  American travelers can now buy this deal off the shelf, or start building their own dream getaway that suits their style, taste and budget, with our help.”
Each package also offers a choice of hotel grade, and many upgrade options, including V Australia’s exclusive Premium Economy and Business Class services.  Down Under Answer VP of Product and Marketing, Kerryn Cook remarks, “Through our strong partnerships with Accor, V Australia, and other hotels and tour operators, we have been able to secure exclusive savings of over 40% per person. We’re passing these exceptional savings directly onto interested travelers. For a limited time, each traveler booked will also receive a free exclusive ‘I ♥ AUSSIE’ t-shirt.”*

Package itineraries include:

• Sydney and Cairns
• Sydney, Cairns, Adelaide, and Kangaroo Island
• Sydney, Adelaide, Kangaroo Island, and Brisbane

In addition, regional destinations within Southern Queensland such as Noosa and the Gold Coast are also featured in the packages. Complete packages, pricing and combinations of each region featured in the “I Love Aussie” deal are highlighted at http://www.duatravel.com/iloveaussie. 

Based in Seattle, Down Under Answers is the leading travel wholesaler to the South Pacific. Specializing in personalized itineraries and authentic local experiences in each destination, Down Under Answers leads travelers to eco resorts in World Heritage-listed areas, off-the-beaten path tours with experienced guides—from Sydney’s resplendent harbor to the outback, and the Great Barrier Reef. The Down Under Answers team of destination specialists either hail from Australia, or have traveled extensively throughout the country, and are passionate about the South Pacific. Down Under Answers caters to every traveler and offers unbeatable prices and tailor-made customization through Aussie specialist travel professionals. 

MEDIA CONTACT:

DOWN UNDER ANSWERS
Kerryn Cook
011 61 424 515 250
.(JavaScript must be enabled to view this email address)
http://www.duatravel.com

 

September 30, 2009

Blue Mountains High Country Eco Tour

An update from Grant Charlesworth, Director of Sales, Australian Wild Escapes

“In 1988 when our company commenced its first Blue Mountains High Country Eco Tour, there were 1 or 2 other day tour companies operating in the area. We were the first small group Day Tour Operator to offer services to the Blue Mountains. As the Blue Mountains became increasingly popular, the amount of day tour companies frequenting the area has steadily increased. As a result the uniqueness of our product was slowly being eroded and a change was needed. A while ago we started exploring areas on the Eastern side of the Blue Mountains, places that very few people visited or knew about. From this we have developed an itinerary that still covers all of the iconic attractions of the Blue Mountains, but includes more history, some of the best indigenous rock carvings in the Blue Mountains, more wildlife and most importantly less people. In fact the Aboriginal rock carvings that we visit are so well hidden I would be surprised if many other people know that they are there.  We still lunch at the same eco lodge that has been providing great experiences for us for the past 10 years.  In the afternoon, all of our normal sightseeing is unchanged.  Wild Escapes has been a pioneer in many ways over our 20 years in business and has continually strived to deliver a superior product. Our new Blue Mountains itinerary will ensure that your guests continue to have those once in a lifetime experiences that have become synonymous with Wild Escapes.”  For the new itinerary, read on.

Departing your hotel this morning your tour starts in the historical precinct of the Rocks, the birth place of Sydney and Australia. Heading north cross the Harbour Bridge and head west towards the historical towns of Windsor and Richmond. Enjoy home made morning tea at the foot of the mountains.  Continuing on, cross the Nepean River at the charming village of Yarramundi where you’ll stop to view a myriad of native Australian Birds in their natural wetland environment.  Enter the Blue Mountains National Park and view outstanding Aboriginal Rock Art. Hidden in thick bushland, you will be amazed at the detail of artworks that are thousands of years old. Our steep ascent of the mountains continues as we arrive at Hawkesbury Heights for outstanding views over the Sydney basin.  Next it is onto the town of Blackheath, deep in the heart of the Blue Mountains for a traditional Australian Barbecue under the canopy of the Bush. Savor world class food and wine in unique surroundings and experience the plethora of wildlife that surrounds us.  After lunch visit the stunning Wentworth Falls for a short walk to explore the area and the view the stunning scenery.  Later drop into a hidden valley to seek out the many kangaroos that graze in the wild, before returning to Sydney.

August 31, 2009

Has Online Booking Lost its Lustre?

The days of do-it-yourself online travel booking may be on the wane, according to a new study by a well-known research firm.

Frustrated with the sometimes difficult and time-consuming process of trying to find the lowest prices and best deals on the Internet, many travelers are increasingly turning to old-fashioned bricks-and-mortar travel agents to navigate the maze of options, fees and restrictions.
 
According to Forrester Research, a market research firm, 7 percent fewer people used the Internet to book travel this year than in 2007. And only 33 percent of American travelers feel that travel Web sites do a good job presenting travel choices, down from 39 percent in 2008.

In the late 1990s, the advent of online booking sites like Expedia and Orbitz caused a rush to the Web. Millions of travelers relished the idea of cutting out the middleman‹the travel agent‹and gained a sense of control by being able to comparison-shop multiple sites to find the lowest price.
As a result the number of offline travel agents fell by more than half over the last 15 years, from 37,000 to 18,000. Some experts even believed that travel agents would eventually become completely obsolete.

However, in the last couple of years travelers have been slowly crawling back to live agents, as they have inevitably realized that the Internet is not a perfect solution for all their needs.

Travelers are getting increasingly fed up with confusing and complicated Web sites that often force them to wade through endless pages of data, don¹t disclose fees and fine print, and don¹t help them differentiate between a good deal and a bad one.

While other industries such as banking and retail have made a concerted effort in recent years to simplify and improve the planning and booking process, the online travel business has not really done so well in this area.

Travel organizations focus on generating revenue has come at the expense of the selling and customer engagement process, the Forrester report says.

Henry H. Harteveldt, a Forrester travel analyst, notes that travelers are realizing that many travel sites force them to be their own travel agent, a job not everyone is willing or able to do.
 
“With so many travel companies failing to provide adequate content or context regarding these choices it’s getting to the point where only Ph.Ds will travel”, an excerpt from the report states. “Ph.Ds will be the only people smart enough to navigate the increasingly complex, difficult travel shopping process.”

So, in the same way that people turn to accountants for help with taxes or real estate agents to sell a house, travelers are reminding themselves of the value of hiring a professional to help them plan a trip.
Travel agents often have access to prices that are better than those found online, and generally don¹t charge change fees when a traveler wants to change dates. They can also help troubleshoot when something goes wrong and the traveler needs an advocate or a refund. This rarely happens with online booking services, which are difficult to reach or get refunds from.

But more importantly, travel agents can give personal attention to a customer to help guide them to the best places, flights, and options. This one-on-one attention is particularly helpful for those planning complicated overland itineraries, or for specialty niche areas like cruises.

To reverse the trend, Forrester recommends that companies rethink their approach to travel eBusiness by investing more money in online portals to make them more user-friendly, and putting more thought into ways to connect with the consumer.
But it seems that the march toward an all-online travel world is being tempered by increasingly savvy travelers who are learning when it¹s best to click and buy, and when it¹s best to leave it to the professionals.

August 24, 2009

TSA Implements New Secure Flight Initiative,

This program is now being publicized by the TSA to streamline the terrorist watch list matching process and insure the protection of the air traveling public. This new program will affect the commercial airline industry within the United States and International airlines that fly into or over the United States.

Following the September 11, 2001 attacks, the 9/11 Commission recommended the implementation of a uniform watch list matching program.  Currently, the Transportation Security Administration provides airline with lists of names of individuals on certain government terrorist watch lists and the airlines have compared passengers to the lists in their database. If the passenger data is a possible match to the watch list, a boarding pass cannot be printed without direct interaction with an airline customer service representative. 
Section 4012 of the Intelligence Reform and Terrorism Prevention Act (IRTPA) requires the Department of Homeland Security to assume from aircraft operators the function conducting watch list matching of airline passenger data to Federal Government watch lists.  The Secure Flight Final Rule, issued in October 2008, authorizes TSA to assume watch list matching from the airlines. TSA has begun to implement the Secure Flight program. The major difference is, instead of the TSA providing the airlines with watch list, the air carriers will transmit information known as the SFPD (Secure Flight Passenger Data) to the TSA, which will use it to conduct the watch list matching.  TSA will then transmit either a cleared boarding pass printing result to the air carrier which allows a boarding pass to be
printed, or an inhibited response which will require further information from the customer. Airline representatives will also be able to contact the Secure Flight Service Center directly to request assistance with clearing passengers.
A major requirement of this program is the need to collect the additional data from your customers at the time of booking that make-up the SFPD. These addition data requirements are:
1.  Passenger’s Full Name – Definition of Full Name: the name as it appears on the government issued ID (e.g. a customer by the name of John Smith plans on using his driver’s license for his upcoming trip. His driver’s license has his name as Jonathan Allen Smith. The reservation will have to be made using the name Jonathan Allen Smith).
2. Passenger’s Gender
3.  Passenger’s Date of Birth
4.  Passenger’s Redress Number- This is a unique number that is provided to individuals with a name that is similar to a name on a government watch list. Only customers who have sought relief through the Department of Homeland Security’s Travel Redress Inquiry Program (DHS TRIP) will have this number.
Information regarding the program, including commonly asked questions may be found online: http://www.tsa.gov/SecureFlight 

August 24, 2009

Virgin America Launches Services to Fort Lauderdale

Virgin America, the California-based airline that is reinventing domestic travel, today announced it will serve Fort Lauderdale-Hollywood International Airport (FLL) with daily non-stop flights from the West Coast beginning Nov. 18, 2009.

The South Florida region will be the tenth destination in the airline’s growing network. Virgin America will serve FLL with two daily non-stop roundtrips from San Francisco International Airport (SFO) and two daily non-stop roundtrips from Los Angeles International Airport (LAX). The airline will also offer convenient connecting flights from Seattle, Orange County, San Diego and Las Vegas.

“The South Florida market has always been at the top of our list. It is a world-class destination and an important tourism and business travel market that, until today, was served by little or no non-stop competition from the West Coast,” said Virgin America President and CEO David Cush. “Our business model is focused on population centers where our unique service and amenities resonate with travelers – and we think the South Florida region is a perfect match. With its central, convenient location and modern facilities, we’re pleased to partner with Fort Lauderdale-Hollywood International Airport to bring our low-fare, upscale service to this growing market.”

August 18, 2009

Stella Hospitality Group Announces New Corporate Identity

One of Australia and New Zealand’s largest accommodation providers, Stella Hospitality Group, announced today it had changed its name to Mantra Group.

The company name change follows the recent announcement that the Stella Group has been restructured and recapitalized with Stella Travel Services and Stella Hospitality Group being separated into two independently operating businesses. 
Mantra Group chief executive officer Bob East said the rebranding would herald an exciting phase of growth and expansion for the company.
“The separation of the two businesses means each can operate independently and focus on being the best in their respective fields.  The recapitalization has given us a strong balance sheet and an injection of funds which allows us to forge ahead with our plans to expand our three consumer brands of Peppers, Mantra and Breakfree with confidence,” Mr East said.
Mr East said the renaming to Mantra Group was part of a logical progression for the company. 
“Stella Hospitality Group was built on nine hotel brands amalgamated into three core brands of Peppers, Mantra and BreakFree.  Peppers and BreakFree were existing successful brands while the Mantra brand was developed by our team and is now the fastest growing hotel brand in Australia,” he said.
“It is a name that has had great exposure.  It represents the best in home-grown skills and service and is synonymous with integrity and professionalism which are the key values that our company is built on.”
Mantra Group will operate the strong and distinct consumer Peppers, Mantra and Breakfree brands with a clear mandate for future growth.  There are currently 140 resorts, retreats, hotels and apartments throughout Australia and New Zealand.  “In the future, we plan on increasing the size of the Peppers, Mantra and BreakFree portfolios as well as new initiatives like introducing the Peppers product into a CBD environment,” Mr East said.  Mantra Group employs more than 3500 staff.  “As we embark on this exciting new phase in our business, we will be drawing on the considerable strengths of our proven systems and our great team of tourism industry leaders,’’ Mr East said.

August 03, 2009

Voyages Announces Further Sales of Resort Properties

The GPT Group has now formally entered into contracts to sell the following Resorts to Delaware North Companies Australia (an affiliate of the Delaware North Group of companies):

• Lizard Island Resort;
• Kings Canyon Resort;
• Wilson Island Resort;
• El Questro Homestead;
• El Questro Station;
• El Questro Emma Gorge; and
• Heron Island Resort (including Australian Marine Experience which operates launch transfers from Gladstone to Heron Island)

Delaware North Companies Australia has been established for more than 20 years and is one of the country’s leading hospitality companies, managing extensive food and beverage operations across a number of major tourist destinations, venues and transport hubs across Australia (including Melbourne & Werribee Zoos, Sovereign Hill, all capital city airports, Sydney Central & Southern Cross Railway Stations, Melbourne Park and Etihad Stadium in Melbourne). Delaware North has also been operating in parks and resorts in North America since 1993 and is known for operating in some of the most spectacular places in the world, including Niagara Falls, Yosemite National Park, the Kennedy Space Centre and the Grand Canyon.

In addition to this transaction, contracts have also been exchanged on Alice Springs Resort. Whilst we are unable to formally advise you of the successful purchasing entity at this time, we can communicate that they are an Australian-based investment group who have various other interests in tourism related assets in Australia.

While there are a number of regulatory approvals required to enable the transfer of all the above assets to their new owners, the formal completion of these sales is currently planned to take place towards the end of October.

As well as the above assets leaving the portfolio, the GPT Group have also entered into a contract to sell Wrotham Park Lodge. It is the intention of the purchasers to cease the operation of the Lodge in its current location at the close of this year’s season and, we understand that at some future time, relocate the infrastructure to another destination within Australia. It is disappointing to see this wonderful experience closing and we thank you for sharing our vision and helping to promote this truly unique and authentic Australian destination.

We appreciate that this represents further substantial change to the Voyages portfolio and the sales team will continue to do their utmost to ensure a smooth transition of these resorts to their new owners with minimal impact to you or your clients.

As with all prior sales, until time of completion, Voyages will continue to operate these resorts on a ‘business as usual’ basis and will manage 2010/2011 rate distribution, reservations, enquiries, billing and marketing.

We are proud of the achievements of all the above properties and know that they will remain among the most iconic and experiential resort destinations in Australia.  The planned sale of Ayers Rock Resort, Longitude 131° and Brampton Island continues and we will advise you as soon as possible of any further updates.

Kind regards,

Anna Guillan
Executive General Manager
Voyages
Sales & Marketing

July 26, 2009

Matt Knowles acknowledges Down Under Answers after being Awarded Kiwi Specialist of the Year 2009

To Kirk & The Entire Down Under Answers Team,

THANK YOU for your Edible Arrangement that I received as your congratulations for 2009 Kiwi Specialist of the Year. It is being enjoyed by my entire family.

If I had received this award at a formal function, I would have said a few words of thanks that I’d like to address now, as if it was being said to the world.

I am proud & humbled at receiving this award, and accept it with open arms. It is not just me receiving this award, as I do not do these things alone. I have the geatest support and backup from my friends at Down Under Answers, for without them I would be often lost. From the man at the top, Kirk – who is a friend as well as business partner to Margot & Brooke for the Marketing support; Kerryn & Amber for the patience to help me get those last few “weird” products I need to close the sale; and most importantly to Cathi. For without her guidance, help, speed, and knowledge I’m pretty sure that this ward wouldn’t have been a reality. Every member of the Down Under Answers team could be thanked in part. I also want to thank partners of Down Under Answers, such as Ward Reid at APT & Grant at New Zealand Wild Escapes for also writing letters of support in my quest. I feel grateful to work with the Down Under Answers family, that helps me to nourish these partners, learn from them, experience their offerings and make me a better sales person.

From me to my DOWN UNDER ANSWERS FAMILY…….. THANKS for EVERYTHING.

Now look out, cause the PR on this one’s goin explode and the sales will be a comin !!

Matt Knowles (the good Matt)

July 23, 2009

Delta Airlines & Virgin Blue Airlines Group Announces Plans to Form a Joint Venture

July 9, 2009 - ATLANTA & BRISBANE  Delta Air Lines (NYSE: DAL) and the Virgin Blue Airlines Group (ASX: VBA) announced today they plan to seek regulatory approval to form a joint venture that will expand both carriers’ reach between the U.S. and Australia and the South Pacific.

The alliance will allow Delta and the Virgin Blue Airlines Group to compete more effectively in those markets by collaborating on route and product planning, codesharing on their respective networks and
extending frequent flyer program benefits and lounge access to customers of both airlines.

“Together, Delta and the Virgin Blue Airlines Group will be a stronger and more effective competitor by offering consumers greater choice of destinations, frequencies and schedules, all on leading-edge aircraft,” said Glen Hauenstein, Delta’s executive vice president for network and revenue management.  “For Delta, this agreement is a significant milestone in the expansion of our global network in the Australia and South Pacific region.”

“Virgin Blue and Delta make a tremendously exciting fit,” said Brett Godfrey, chief executive officer and co-founder of Virgin Blue Airlines Group.  “Not only will we offer travelers many new benefits and possibilities, but also the alliance of two new entrant operators will ensure that vital competition is sustained on the trans-Pacific route.”

In advance of their joint venture, the carriers are moving forward to implement codesharing, frequent flyer program reciprocity and lounge exchange privileges.  Delta and the Virgin Blue Airlines Group today will file antitrust immunity applications with the U.S. Department of Transportation and with the Australian Competition and Consumer Commission.

Delta began daily nonstop service between Los Angeles and Sydney on July 1, 2009, with a Boeing 777-200LR equipped with 180-degree, full-flat beds in its BusinessElite class.  V Australia, a Virgin Blue Group airline, operates a daily nonstop Boeing 777 service between Los Angeles and Sydney, and service three times weekly between Los Angeles and Brisbane.  A new, three times weekly service between Los Angeles and Melbourne is planned for September 2009.  The three class airline offers 33 Business Class fully lie-flat beds, 40 Premium Economy club seats and 288 economy seats plus two in-flight bars.

About Delta Air Lines
Delta Air Lines is the world’s No. 1 airline.  From its hubs in Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Salt Lake City, Paris-Charles de Gaulle, Amsterdam and Tokyo- Narita, Delta, its Northwest subsidiary and Delta Connection carriers offer service to 382 destinations in 69 countries and serves more than 170 million passengers each year.  Delta’s marketing alliances allow customers to earn and redeem either SkyMiles or WorldPerks on more than 16,000 daily flights offered by SkyTeam and other partners. Delta‘s more than 70,000 employees worldwide are reshaping the aviation industry as the only U.S. airline to offer a full global network.  Customers can check in for flights, print boarding passes, check bags and flight status at delta.com.

About Virgin Blue
Nine-year old Virgin Blue Airlines Group carries 18 million guests annually and comprises Australia’s domestic airline Virgin Blue, Long Haul international airline V Australia, New Zealand-based Pacific Blue and Polynesian Blue*, a joint venture airline with the Government of Samoa.  Together the airlines operate a fleet of 80 modern Boeing 737-NGs, Boeing 777 and Embraer E-Jet aircraft flying to 28 Australian and 13 international destinations in the U.S., South Pacific and Southeast Asia. The airline group is much acclaimed for outstanding guest service.  Recently, Virgin Blue was awarded Australia’s highest national customer service accolade.  The airline was acknowledged as having the highest customer service standards of any organization at the 2008 Australian customer Service Institute Awards.  Also in 2008 Australian travel agents again voted Virgin Blue Australia’s “Best National Airline” and “Best Regional Airline” at the annual National Travel Industry Awards (NITA).  Velocity, the airline’s loyalty program, was recently awarded 2009 “Program of the Year” in the global Freddie Awards,  which recognize the world’s most outstanding airline frequent flyer programs.  *Polynesian Blue is not included in the joint venture alliance.

July 22, 2009

V Australia to Offer Limo Transfers for Business Class Guests

Friday, July, 10, 2009  V Australia has become the first Australian airline to offer chauffeured limousine door to door transport for top tier Business Flexi fare paying Guests traveling in International Business Class.

The new offering launched on Thursday 9th July 2009, and will provide yet another point of difference between V Australia and other trans-Pacific carriers.

Pioneered by V Australia’s sister airline, Virgin Atlantic,  limo transfers to and from the airport provide travelers with a convenient, comfortable and stress-free transfer both on the way to their flight and again once they land at their destination.

Virgin Blue Group Chief Executive,  Brett Godfrey,  said,  “We have been very heartened by the support for V Australia’s International Business Class product and introducing a limo service will provide yet another all-inclusive differentiating benefit for Guests. We’ve had terrific feedback from travelers who have enjoyed not only our award winning friendly service but in particular, our fully lie flat bed in all aircraft with duvets and Pajamas’, the in-flight sit down bar, the ‘eat what you want when you want’ menu and the latest generation user friendly touch screen in-flight entertainment system.”

The chauffeur service will apply to Guests on both departing and arrival legs, within a 50 mile radius from Los Angeles International Airport (LAX) or San Francisco if connecting to V Australia with Virgin America,  and a 60 kilometer radius to the airport in Sydney,  Brisbane or from any other Australian capital city if they have a connecting V Australia flight.

V Australia in the United States will use Lincoln Town Cars and SUV’s for the transfers, and in Australia will use luxury cars including limousines, Chevrolet Caprice, BMW, Mercedes and Audi A8’s.

July 22, 2009

V Australia & Virgin Atlantic Announce Partnership

Monday, July 13, 2009  Virgin Blue’s long-haul airline,  V Australia and Virgin Atlantic have joined forces in a new loyalty program agreement which allows travelers to earn Miles when flying on the networks of both airlines. 

This joint venture is in addition to the existing frequent flyer partnership between Virgin Atlantic and Virgin Blue which was launched in 2008,  linking the Virgin Blue Group of Airlines including Virgin Blue,  Pacific Blue and Polynesian Blue to Virgin Atlantic’s Flying Club.

Virgin Blue Chief Executive, Brett Godfrey,  said,  “This is obviously a natural fit for both V Australia and Virgin Atlantic and great news for our Guests who now have the ability to accrue ‘Miles’ regardless of which network they are flying on.” “Through this arrangement we are able to further reward those who prefer to fly with and remain loyal to Virgin branded airlines and we hope this gives our Guests added incentive to do so.” Virgin Atlantic Chief Executive, Steve Ridgway, said, “We are very pleased to launch this new partnership with V Australia. It is great news that our passengers will now be able to earn miles when traveling with our sister airline and a fantastic added bonus for those travelers that have booked Virgin ‘Round the World’  fares.  “The combination of Virgin Atlantic and V Australia offers travelers huge flexibility and some of the best value round the world fares available –  and now they will be able to earn more miles when they fly to these exciting destinations.”

The two airlines are now working on plans to introduce reciprocal mileage redemption, providing guests with the flexibility to earn and burn freely across both V Australia and Virgin Atlantic.

July 21, 2009

Voyages Sells Resort Islands to Geneva Based Group

Geneva based philanthropic group, the McCall MacBain Foundation has acquired two of the Voyages properties, Dunk and Bedarra Islands off Queensland’s Coast.

Read the full article.

June 16, 2009

Qantas Announces Pre-Purchase of Exit Row Seating

From 16 June 2009, economy travellers seeking extra legroom will be able to purchase Exit Row Seats on select Qantas operated international flights. Exit Row seating is available to all passengers booked on a Qantas operated International flight, travelling in the economy cabin, excluding Tasman/Noumea flights and any other flights operated by a narrow body aircraft (B737-400 and B737-800).  All passengers requesting and purchasing an Exit Row seat will need to comply with current Australian Transport Safety Bureau (ATSB) guidelines.

1.  Why is Qantas offering passengers the ability to pre-purchase Exit Row seats?

Exit Row seats are favoured by passengers due to the additional legroom offered, hence the ability to pre-purchase means that passengers have more choice for their inflight experience.

2.  Can Exit Row seats be purchased for all itinerary types?

Exit Row seats can only be purchased for International itineraries where the flight is operated by Qantas (both single and multi-sector itineraries). They can not be purchased for code share flights where Qantas is not the operating carrier.

3.  Can Exit Row seats be booked in all classes?

No, the current scope is limited to international Economy Class as in most instances there are no exit rows in other classes.

4. Will exit rows with restricted legroom be unavailable for purchase?

Some window exit row seats on Boeing 747-400 configurations have restricted legroom as they are adjacent to the exit door bustle. As such these seats will not be available for sale.

To purchase an exit row seat, you must:

• be at least 15 years old;
• be able to understand and carry out instructions;
• not be travelling with someone that requires your assistance in an emergency;
• not have any permanent or temporary impairment, eg. deaf, hearingimpaired, blind, vision impaired, any strength or mobility limitation, intellectualimpairment or be travelling with a service dog;
• be able to check outside conditions and react to cabin crew commands;
• be able to reach open, lift and throw out the 15kg (33lb) exit door in an emergency;
• acknowledge the exit row briefing given by cabin crew once onboard the aircraft;
• be willing and able to assist in the unlikely event of an emergency;
• not be seated with an infant; and
• not require the use of an extension seat belt.

These requirements are current as of June 16, 2009. They may be changed by Qantas from time to time.

5   Can a Travel Agent purchase an exit row seat for a passenger travelling on an Award booking?

Yes. All booking types are eligible for exit row seat bookings including Qantas Any Seat Awards and Qantas and Partner Classic Awards.

6.  How far in advance can an Exit Row seat be purchased?

Exit row seats are available for purchase between a week and 24 hours before the flight’s scheduled departure.

7.  How can a Travel Agent book an Exit Row seat on behalf of their passenger?

Exit Row seats can be purchased via Qantas Telephone Sales between a week and 24 hours before the flight’s scheduled departure.

How much is it to purchase an Exit Row seat?
For Long haul flights, for example between Australia and Europe, Americas or Africa. $USD160 or 20,000 points

* Prices and points quoted are valid as at 16 June 2009 and are subject to change.  Prices are quoted in AUD; however, the actual local charge will be converted from AUD based on current Bank Selling Rate (BSR).  Prices apply to all fare types.

8.  How can Travel Agents find a passengers seat number?
At the time of purchasing an Exit Row seat, the Agent will be advised of the passengers’ seat number.

9   What payment options are available for the purchase of an exit row seat?
Passengers can pay for an exit row seat by credit card or with Qantas Frequent Flyer points.  A credit card service fee does not apply.

May 22, 2009

Qantas Introduces Premium Economy on Brisbane & Auckland Flights

Los Angeles, CA, May 22, 2009Qantas is pleased to announce the availability of international Premium Economy on its Brisbane to Los Angeles and Auckland to Los Angeles services from 6 July to 24 October 2009.
Qantas Premium Economy appeals to a wide range of travellers who want a step up from Economy in terms of space and enhanced products and services. 
Qantas Premium Economy provides a travel experience for our customers across the Pacific which includes priority check-in, dedicated cabin crew, an additional hand baggage allowance, and priority boarding and disembarkation.

April 20, 2009

Air New Zealand Increases Capacity to the Cook Islands

Cook Islands Tourism CEO, John Dean is delighted by Air New Zealand’s announcement to increase capacity on their direct, non-stop flight from Los Angeles International Airport to the Cook Islands from $998 USD roundtrip.

Los Angeles, CA, April 7, 2009 – The once-a-week 767-300 service will be changed to use the larger 777-200ER aircraft, adding an additional 77 seats per week in each direction during the peak booking period of December 20, 2009 through February 2010.

The 777-200ER has a seating configuration of 269 Economy, 18 Premium Economy and 26 Business Premier.

“We are thrilled to welcome over 1000 additional visitors from North America to our islands during these peak months,” said John Dean.

Cook Islands Tourism is focusing more of its marketing efforts on the U.S. marketplace by launching an interactive game called Where in the World are the Cook Islands? The purpose of this website is to raise awareness of the Cook Islands to the US traveler. This interactive game allows users to learn not just about the location but the destination itself along with fun facts about the islands. U.S. residents also have a chance to enter a sweepstakes to win the grand prize of a weeklong trip for two people. To play the game and enter to win, visit http://www.findthecookislands.com.

“The support of the upgraded flight and capacity from Air New Zealand gives me more confidence we are on the right track with U.S. travelers,” said Dean.

“Last summer our loads were very high with tourists from North American and Europe,” said Roger Poulton, Vice President, Air New Zealand – The Americas. “We’re confident we’ll be able to fill a larger aircraft over this peak travel time.”

“We thank the Cook Islands Government for their ongoing support of the service,” said Poulton. “While it continues to face its challenges during the rest of year, we’re pleased to be able to add additional seats to the benefit of the Cook Island community over the popular summer period.”

For more information about the Cook Islands please visit http://www.cookislands.travel

About the Cook Islands: Only a 10-hour non-stop flight from Los Angeles and just a 3-hour time difference from the west coast, in the Cook Islands you can escape the rush and clutter of everyday life, choosing simply to relax and absorb the vibrantly natural environment, sun-soaked beaches and a unique culture. The current exchange rate is $1 US = $1.99 NZ, making the Cook Islands an affordable getaway for the U.S. traveler. Perfect for honeymooners, adventure-seekers, families and those who wish to get away from it all; the Cook Islands have something for everyone! To enter to win a trip for two to the Cook Islands, check out http://www.findthecookislands.com.

April 20, 2009

Air Pacific Guarantees Peace of Mind

Travelers can receive a full refund on Air Pacific Flights if they lose their jobs

Los Angeles, CA, April 8, 2009 – Air Pacific, Fiji’s International Airline wants to put travelers at ease in 2009. Passengers who book a new flight on Air Pacific originating in North America to Fiji from April 8, 2009 until June 30, 2009 and travel by December 31, 2009 can get a full refund if they lose their job before their trip.

“We understand that travelers might be hesitant to book their next dream vacation due to these uncertain times,” said Candy Andrus, Air Pacific Regional General Manager of The Americas. “We are delighted to announce this special offer to help keep our passengers’ minds at ease. Fiji is a place for relaxation.  We want to make sure this starts when you book your flight with Air Pacific.”

Air Pacific will waive any cancellation fee and only charge an administration fee of USD50 per ticket. Travel must be cancelled within 14 days of departure and travelers will need to show proof of layoff in order to qualify for the full refund and cancellation waiver.

About Air Pacific:
Air Pacific, Fiji’s International Airline, operates service to 18 destinations in 11 countries worldwide. Air Pacific offers direct flights originating in the U.S. from both Los Angeles and Honolulu to Fiji with connecting services to Australia, New Zealand, Vanuatu, Tonga, Samoa, Solomon Islands and Kiribati. For enquiries on Air Pacific’s airfares, schedules and general customer information contact us at: .(JavaScript must be enabled to view this email address) , visit us at http://www.airpacific.com  or call Reservations at: 1 800 227-4446.

March 18, 2009

New Zealand Offers Golf Enthusiasts More Than Just Great Courses!

Combine Rounds of Golf with Wine Tours, Soft Adventure Activities and Much More.

SANTA MONICA, CA, March 17, 2009 – For golf lovers on a personal quest for that “all in one” golf trip, New Zealand has teed up a variety of luxury travel packages combining love of the game and exploration of the destination – both in true Kiwi-style.  With its celebrated wineries, outdoor adventure offerings and famed Kiwi hospitality added to some of the world’s leading golf courses, New Zealand tempts golfers to drive beyond its spectacular fairways and greens.  Top-flight golf on dramatic courses with scenic backdrops is rounded out with car rental, exclusive food and wine experiences, soft adventure activities and more.

Best of New Zealand

Golfers who want to play at some of New Zealand’s top golf courses as well as get an all-around culinary, wine and soft adventure experience, will appreciate Down Under Answers’ “Unforgettable New Zealand” This 10-day trip begins with a guided tour in the charming art deco town of Napier, with visits to the art deco buildings, wineries and art studios.  Enjoy a spectacular round of golf at the award-winning Cape Kidnappers Golf Club, with its championship layout making superb use of the natural countryside and hailed as a marvel of modern golf course design.  After journeying south to the outdoor adventure playground of Queenstown, discover the dramatic landscapes of Milford Sound; enjoy the thrill of a Shotover Jetboat ride before hitting the lush fairways and greens at Millbrook, a championship course nestled in an impressive alpine amphitheater of snow-capped mountains.  Conclude the adventure in Auckland, “City of Sails,” with a day trip to the vineyards of Waiheke Island.

“Unforgettable New Zealand” packages start at $2,359 per person (double occupancy), land only and include: 9-night accommodations (3 nights at The County Hotel, Napier; 4 nights at Browns Boutique Hotel, Queenstown; 2 nights at Hilton Auckland), round of golf (18 holes) at Cape Kidnappers; round of golf (18 holes) at Millbrook Resort; Napier Food & Wine, Artists & Walks Experience; Milford Sounds Nature Cruise including lunch; exclusive tour of Waiheke Island Vineyards including lunch; private roundtrip airport transfers in Queenstown and Auckland; car rental for 3 days in Napier; 10 meals. Valid for travel until March 31, 2010.  For reservations and information, visit http://www.duatravel.com or call toll-free 1-800-889-1464.

North Island Golf Retreat

Down Under Answers’ “Discover New Zealand” is a seven-day journey that ushers golfers and sophisticated travelers into the pleasures of Auckland and the Bay of Islands.  The quest begins in Auckland, set in the midst of the sparkling Waitemata Harbour and home to two America’s Cup regattas.  From there take a ferry for an excursion on Waiheke Island, with its spectacular views and boutique wineries holding the secrets to Waiheke’s world-famous red wines.  Enjoy a round of golf on the Gulf Harbour Golf Course – offering challenging holes along the cliffs and overlooking the Hauraki Gulf.  Next drive north to Carrington Resort on the Kari Kari Peninsula in the stunning Bay of Islands, with its subtropical climate and myriad beautiful islands, bays and beaches.  In addition to a round of golf at the resort, travelers can opt to enjoy the resort’s heated swimming pool, spa services, clay targets shooting range, and more.

Discover New Zealand packages start at $1,644 per person (double occupancy), land only, and include: 6 nights accommodations (3 at Hilton Auckland and 3 at Carrington Resort, Bay of Islands); exclusive tour of Waiheke Island Vineyards including lunch; round of golf (18 holes) at Gulf Harbour Country Club; round of golf (18 holes) at Carrington Resort Golf Course; private airport transfer to Auckland Hotel; car rental for 4 days; 7 meals.  Valid for travel until March 31, 2010.  For reservations and information, visit http://www.duatravel.com or call toll-free 1-800-889-1464.

Recently named the “Golf Destination of the Year – Asia & Australasia” by the International Association of Golf Tour Operators (IAGTO), the leading golf tourism trade group, New Zealand prides itself on being the home of some of the world’s leading golf courses, and being able to offer golfers a holistic travel experience. 

March 13, 2009

APT Launches New Touring to Ayers Rock as a Result of Customer Feedback

Thinking of traveling to Uluru (Ayers Rock)?  Some intersting suggestions from clients who have traveled.

Our recent studies on touring activities at Uluru and Kata Tjuta found that nearly 100% of APT clients who visit the cultural centre AFTER they had climbed the rock, said they would never had chosen to climb if they had of visited the cultural centre first. Favouring a base walk instead.

Furthermore, hiking the “Valley of the Winds” at Kata Tjuta in the cool of the morning, and when less people visit, is providing a greater satisfaction level than the former, crowded, heated afternoon option.
Clients still enjoy a sunrise and sunset viewing of Uluru in the amended touring itinerary.

Check out the new APT Red Centre Tours in our Sightseeing page!

March 13, 2009

Budget & Avis Support Air NZ Environment Trust

Car rental companies rally to support the environment

March 11, 2009

The Ghan & Indian Pacific Amended Services

Please check the following for updated schedules.
The Ghan & Indian Pacific Timetable reflecting cancelled services

March 11, 2009

The Ghan’s 80th Birthday

2009: The year to celebrate The Ghan

February 27, 2009

DUA Contributes to the Australian Bushfires Red Cross Appeal

Down Unders Answers Supports the Australian Red Cross Bushfire Appeal

February 16, 2009

Victorian Bushfires

Australian Eco Adventures proudly support the Red Cross with tour donations.

CROMER, NSW (February 12, 2009) - Everyone has seen the dramatic footage of the raging fires in Victoria recently, and our thoughts go out to the many hundreds of people that have been affected by this terrible disaster.
Since the start of the fires almost a week ago, Australian Eco Adventures has been donating $5 to the Red Cross for every person that has travelled with us to the Blue Mountains or Hunter Valley. We can only hope that the many brave firemen and women are able to extinguish these flames before more damage is done.
We would also like to assure everyone that in the operation of our daily tours in and around Sydney, we thankfully haven’t been affected, and all our tours have all been running normally.

Australian Eco Adventures Team.

February 16, 2009

Queensland Flooding & Victoria Bushfires

Update on the fires and flooding that are affecting Australia.

MELBOURNE, VIC - (February 16, 2009) As I am sure you can imagine, the past week has been a very difficult one for many Australians. I am writing to update you on the current situation in North Queensland and Victoria.

At the northern end of our continent we have suffered torrential rain and flooding. Two thirds of Queensland are now disaster declared with a million square kilometres underwater and tragically a number of deaths have occurred including a Korean tourist who drowned in a rafting accident on the Tully River on Saturday.

There have been several road closures over the past week and we have been monitoring these and assisting any clients impacted by the closures accordingly. The main issues have arisen with self-drive passengers travelling north or south along the Bruce Highway from and to Cairns. In particular there has been heavy flooding in the area around Ingham, 237 kilometres south of Cairns and 111 kilometres north of Townsville.

We will keep you advised of any further developments with the flooding in Queensland.

In Victoria, Australia’s worst ever natural disaster has claimed the lives of 181 people, although this toll is expected to rise further in coming days as police and emergency services personnel comb through the ruins of the 2000 houses that were destroyed in the fires.

As you have no doubt seen from media reports, the main areas of the fires were to the immediate north, north east and east of Melbourne including the townships of Kinglake, Marysville and Flowerdale, which have been virtually wiped out.

In addition there were fatal fires on the outskirts of Bendigo and Kilmore and to the south east in Gippsland around the town of Churchill.

Many other smaller communities have been damaged and deeply affected.

Today, as it has been for the last 4 days, Melbourne is shrouded in a smoky haze as fires continue to burn near Yea, Beechworth and Healesville as well as at Wilsons Promontory National Park. In addition there is a fire burning in a line from Kilmore to Murrindini (near Kinglake) and last night a fire started near Belgrave in the Dandenong Ranges just east of Melbourne.

You can get updates from the Country Fire Authority Website: http://www.cfa.vic.gov.au/incidents/incidents_updates.htm

Many of our colleagues in tourism have been badly effected with the destruction of many guest houses, wineries and hotels in the area. For those who survived it will be a very challenging 12 months and they will need our support going forward to make sure their businesses survive.

The AOT Group has donated $15,000 to the bushfire appeal with AOT Group staff donating a further $3,000 to date. If anyone would like to make a donation then you can do so on line via the Red Cross website, http://www.redcross.org.au.

For visitors to Melbourne, until such time as the fires are brought under control, we continue to recommend that visitors avoid the areas to the north east and east of Melbourne including the Dandenong Ranges, the Yarra Valley (including the wineries) and Healesville (including the Sanctuary, which is closed at present).

Access to many areas is closed in any event and it is incredibly dangerous at present with the risk of further fires and falling branches and trees.

Melbourne itself is under no threat and the areas to the north west and west including Ballarat, the Great Ocean Road, Geelong and the Grampians are not in any danger.

Sunday 22nd February has been declared a day of national mourning, with a memorial service to be held at Rod Laver Arena to allow Australians to grieve as a nation, to honour the victims and to recognise the courage and tireless efforts of all the emergency services workers.

We will keep you updated of any further developments and thank you for your support, prayers and thoughts over the past week.

Yours sincerely,

Andrew Burnes
AOT Australia

February 09, 2009

V Australia Anounces 3rd Trans-Pacific Route

Direct Los Angeles to Melbourne Flights!  From the “City of Angels” to the “Paris of the South!”

 

LOS ANGELES, CA – (February 09, 2009)  During a stop in the City of Angels to celebrate with the locals as V Australia brings home its first sparkling new B777-300ER aircraft, comes the “heaven sent” news of the launch of non-stop flights between Los Angeles and Melbourne from September 15, 2009. Los Angeles - Melbourne is the third route to be announced by V Australia, Australia’s newest international long-haul airline, with the airline set to launch services between LA and Sydney from February 27, 2009^ and between LA and Brisbane from April.

Virgin Blue Group CEO and Co-Founder, Brett Godfrey, said: “We are so excited to be making this announcement on the same day we picked up the keys to our brand new aircraft and we know that we will be bringing some healthy competition to a route which currently only has one other airline operating non-stop direct services on.”  “We know this is something people have been crying out for on both sides of the Pacific. Even in these tough economic times people still have the need to travel so stimulating the market further with more convenient, value-for-money, freshly innovative and high quality air services can only be a good thing for all.”

V Australia’s brand new 360-seat Boeing 777-300ER aircraft will offer a fresh change with in-flight bars, state-of-the-art entertainment, mood lighting and Business, Premium International and International Economy class cabins. To kick off its third international route, V Australia today announced an introductory return Economy class sale fare of $549*, which be available for sale from 09 February - 13 February, 2009! The fare is valid for travel from September 15, 2009 through to December 9, 2009. Everyday return economy fares will continue to be very competitive.