Career Opportunities

Air Specialist

Down Under Answers’ seeks an experienced international Airfare Specialist to join our growing team. This dynamic position is ideal for a self-starter who enjoys working with both clients and airlines to coordinate complex flight itineraries, identify best available airfare and execute ticketing. The ideal candidate will be a resourceful leader and implementer who is able to proactively plan and problem solve in a fast paced environment.

Responsibilities:

  • Work collaboratively with management and staff to ensure efficiency and accuracy
  • Ability to sell and work on complex International flight itineraries, fare and ticket
  • Manage ticketing administration processes including queues, schedule changes, cancellations etc
  • Service all guest air product and ticketing calls in a timely and effective manner, which may include after-hours emergency calls
  • Proactively look for opportunities to optimize margin and improve guest value
  • Manage internal and external emails in a timely and professional manner

Qualifications:

  • Excellent working knowledge of Amadeus or other GDS
  • ARC Specialist or accreditation preferred
  • Working knowledge of airline contracts and best practice rules on booking airline airfares
  • Outstanding organizational and time management skills and ability to meet assigned deadlines
  • Excellent analytical and communication skills, both verbal and written, and ability to direct the actions of others
  • Flexible and able to adapt to changing priorities
  • A team player with the ability to work with a multitude of departments and staff members of all levels
  • Strong communication skills and ability to problem solve, and work under pressure of immediate deadlines

Education:

  • High school or equivalent preferred

Job Type:

  • Full-time

Benefits Offered:

  • Paid time off
  • Health Insurance
  • 401K Option

Location:

  • Bellevue, WA (Preferred)

Email your resume and cover letter to jobs@duatravel.com before February 8, 2019.

Destination Specialists

Do you have a passion for the South Pacific? Do you possess excellent customer service skills? Can you paint a picture over the phone?

Down Under Answers, a multi-award winning travel wholesaler to Australia, New Zealand and the Islands is looking for a Destination Specialist to assist clients with planning their independent travel arrangements and escorted group travel.

You will be part of a professional team of travel specialists dedicated to choreographing creative and functional vacations. Telephone and email communication skills must be at an optimum. Down Under Answers destination specialists must also possess a flexible attitude, strong esprit de corps and the ability to demonstrate grace under pressure when required.

Comprehensive training is provided on destination and product to those with no prior experience, however travel industry background is preferred. Competitive salary and benefits package included.